Restaurants and cafés
Your menu, branches and hours.
Your agent knows them.
“Which branch is closest to me?” “Do you have vegetarian options?” “When do you open on Friday?” Your agent answers from your menu and branch information, on WhatsApp, Instagram and every channel. Whoever needs your team, it hands over to them.
- From your menuYour menu as a PDF or Excel file, a text you write, or your website link if you have one.
- Your branches and hoursEvery branch’s address and hours, in your agent’s knowledge.
- Instagram commentsIt replies to the comment and continues with the customer in a private message.
Handover to your team
A complaint or a special request? It reaches your team.
You write when the agent hands over, like a complaint about an order or arrangements for an occasion. It hands the conversation over and alerts you. The first teammate to join takes it and the agent steps back. When you leave, the agent picks up again.
Inbox- Your rules firstWrite the cases specific to your restaurant, and they work right away.
- Alerts wherever you areIn the dashboard, on mobile, and by email.
- Your team on mobileOn every planThey take conversations and reply from the team app.
Campaigns
A new menu? One message to every customer, by name.
AI helps you write a WhatsApp template, which goes to Meta for approval. Pick your audience by tags and send, follow delivery and reads, and every reply arrives as a conversation your agent continues.
Campaigns- Templates with variablesWith the name and any customer detail, sent to WhatsApp for approval.
- Audiences by tagsYour agent adds tags from what the customer says, and so does your team.
- Numbers and repliesDelivery, reads and replies per customer, and every reply is a conversation.
Platform
All of this, from one platform.
- InboxEvery channel in one inbox, for your agent and your team.
- AI agentAnswers, sells and gets things done from your information, and gets better with every answer you add.
- TicketsFrom the conversation to your team, with every detail, until it's closed.
- CustomersA profile for every customer, with their channels, tags and conversations.
- CampaignsWhatsApp templates with variables, audiences by tags, and delivery and read numbers.
- ChannelsWhatsApp first, plus Instagram, Messenger, TikTok, Telegram and website chat.
- IntegrationsYour store and calendar, ready, and any other system through the API.
Start small. Grow when you need to.
From $15 a month. 7 days free. Unlimited conversations on every plan. Enterprise: unlimited agents and projects. Talk to sales See pricing and plans