Clinics and centres
Every patient gets an answer,
and every appointment lands in its calendar.
“Do you have a female dermatologist?” “How much is a consultation?” “I’d like an appointment in the afternoon.” Your agent answers from your clinic’s information and sends the patient your booking link, where they pick the doctor and an open time and confirm the booking themselves.
- The booking link, in the chatYour agent sends it whenever a patient asks for an appointment.
- A calendar for every doctorWeekly shifts, exceptions, and buffers between appointments.
- Confirmed by emailA 6-digit code, and a cancel link in the confirmation and reminder emails.
Handover to reception
What needs reception reaches your team.
You write your rules in your own words, like: any question about a medical condition goes to your team. The agent hands the conversation over and alerts you. The first teammate to join takes it and the agent steps back. When you leave, the agent picks up again.
Inbox- Your rules firstWrite the cases specific to your clinic, and they work right away.
- Alerts wherever you areIn the dashboard, on mobile, and by email.
- It doesn't guessBuilt to hand you what it doesn't know, instead of guessing.
Tickets
A request that needs follow-up? A ticket with every detail.
A report request, a billing question, or feedback on a visit: your agent collects the details you set from the patient, opens a numbered ticket and confirms it in the same chat. Your team follows it until it’s closed.
Tickets- Fields you defineThe fields your team needs, and the agent asks for whatever’s missing.
- Straight to its departmentEach type of request goes to the department that owns it.
- A log of every stepWhen it opened, who took it, and when its status changed.
For your clinic
Your appointments, patients and team, in one place.
Calendars, conversations and patient profiles on one platform, so your team sees the whole picture.
- Branches and groupsGroup your calendars by branch or specialty.
- Booking formAsk whoever books for what you need, before the appointment.
- In Arabic and EnglishThe booking page in your patient’s language.
- A profile for every patientTheir channels, conversations, tickets and tags in one profile.
- Notes and mentionsNotes only your team sees, and mentions that alert a teammate.
- All your channelsWhatsApp, Instagram, your website chat and more, in one inbox.
Platform
All of this, from one platform.
- CalendarsA calendar for each team member, and a booking link for your customers.
- InboxEvery channel in one inbox, for your agent and your team.
- AI agentAnswers, sells and gets things done from your information, and gets better with every answer you add.
- TicketsFrom the conversation to your team, with every detail, until it's closed.
- CustomersA profile for every customer, with their channels, tags and conversations.
- CampaignsWhatsApp templates with variables, audiences by tags, and delivery and read numbers.
- ChannelsWhatsApp first, plus Instagram, Messenger, TikTok, Telegram and website chat.
Start small. Grow when you need to.
From $15 a month. 7 days free. Unlimited conversations on every plan. Enterprise: unlimited agents and projects. Talk to sales See pricing and plans